Privacy Policy
BlendedIQ.ai takes your privacy very serious. We expand on the many ways we protect you privacy below.
Privacy Principles
At BlendedIQ.ai, we are committed to protecting your privacy and building trust through transparency. Our privacy practices are guided by these fundamental principles:
1. Transparency and Trust
We believe in clear, honest communication about how we collect, use, and protect your personal information. We strive to make our privacy practices easily understandable and accessible to all users.
2. Data Minimization
We collect only the personal information necessary to provide our AI fluency education services and improve your learning experience. We do not collect excessive or irrelevant data.
3. Purpose Limitation
We use your personal information solely for the purposes disclosed in this Privacy Policy. We do not use your data for purposes incompatible with those for which it was originally collected.
4. User Control
We provide you with meaningful choices about your personal information, including the ability to access, correct, delete, and control how your data is used.
5. Security by Design
We implement robust technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Educational Focus
As an AI fluency education platform, we recognize the sensitive nature of educational data and implement additional safeguards to protect learning-related information.
Overview
BlendedIQ.ai ("BlendedIQ," "we," "us," or "our") operates The AI Fluency Academy, an online learning platform that provides self-paced micro-courses designed to help businesses, educators, and professionals develop AI fluency without requiring technical or coding expertise. We are committed to creating a safe, secure, and trusted learning environment for all our users.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at www.blendediq.ai, our online courses, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
BlendedIQ.ai is The AI Fluency Academy, dedicated to turning curiosity into AI confidence through practical, jargon-free education. Our mission is to democratize AI knowledge by making it accessible to non-technical professionals who need to understand, communicate about, and make informed decisions regarding artificial intelligence in their work and organizations.
Scope of This Policy
This Privacy Policy applies to all personal information we collect through:
•Our website and online platform
•Course enrollment and participation
•Email communications and newsletters
•Customer support interactions
•Marketing and promotional activities
•Blog and content engagement
•Any other interactions with our Services
Legal Basis for Processing
We process your personal information based on the following legal grounds:
•Contract Performance: To provide our educational services and fulfill our obligations under our Terms of Service
•Legitimate Interests: To operate, improve, and promote our Services, conduct research, and ensure security
•Consent: When you provide explicit consent for specific processing activities, such as marketing communications
•Legal Compliance: To comply with applicable laws, regulations, and legal obligations
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
We are committed to responding to your privacy inquiries promptly and will address any concerns within 30 days of receipt.
Information We Collect
We collect information in several ways to provide and improve our AI fluency education services. The types of information we collect include:
Information You Provide Directly
Account Registration Information When you create an account with BlendedIQ.ai, we collect:
•Full name
•Email address
•Password (encrypted)
•Professional title or role
•Organization or company name
•Country/region
•Preferred language
•Areas of AI interest
Course and Learning Information As you engage with our educational content, we collect:
•Course enrollment and completion data
•Learning progress and performance metrics
•Quiz and assessment responses
•Course ratings and feedback
•Discussion forum posts and comments
•Questions submitted to instructors
•Learning goals and preferences
Payment and Billing Information For paid courses and subscriptions, we collect:
•Billing name and address
•Payment method information (processed securely through third-party payment processors)
•Transaction history
•Subscription preferences
•Promotional code usage
Communication Information When you communicate with us, we collect:
•Email correspondence
•Support ticket information
•Survey responses
•Newsletter subscription preferences
•Marketing communication preferences
•Feedback and testimonials
Information We Collect Automatically
Technical Information We automatically collect certain technical information when you use our Services:
•IP address and general location information
•Device type, operating system, and browser information
•Screen resolution and device capabilities
•Referring website or source
•Pages visited and time spent on our platform
•Click-through rates and user interactions
•Session duration and frequency of visits
Learning Analytics To improve our educational offerings, we collect:
•Course engagement patterns
•Time spent on different learning modules
•Completion rates and drop-off points
•Learning path preferences
•Content effectiveness metrics
•User behavior patterns within courses
Cookies and Similar Technologies We use cookies, web beacons, and similar technologies to collect:
•Website usage patterns
•User preferences and settings
•Authentication and security information
•Performance and analytics data
•Advertising and marketing effectiveness
Information from Third Parties
Social Media Integration If you choose to connect your social media accounts or sign in through third-party services:
•Profile information from connected accounts
•Professional information from LinkedIn
•Contact information for account verification
Business Partners and Affiliates We may receive information from:
•Corporate training partners
•Educational institutions
•Marketing partners and affiliates
•Industry associations and professional organizations
Public Sources We may supplement your information with publicly available data:
•Professional background information
•Industry and role verification
•Company and organization details
Sensitive Information
We do not intentionally collect sensitive personal information such as:
•Health or medical information
•Financial account details (beyond payment processing)
•Biometric data
•Political opinions or religious beliefs
•Trade union membership
If you inadvertently provide sensitive information, please contact us immediately so we can delete it from our systems.
How We Use Your Information
We use your personal information for the following purposes, always in accordance with applicable privacy laws and regulations:
Service Provision and Account Management
Educational Services
•Providing access to AI fluency courses and learning materials
•Tracking your learning progress and course completion
•Personalizing your learning experience based on your interests and progress
•Generating certificates and credentials upon course completion
•Facilitating interactions with instructors and other learners
•Providing technical support and customer service
Account Administration
•Creating and maintaining your user account
•Authenticating your identity and securing your account
•Processing payments and managing subscriptions
•Sending important account notifications and updates
•Enabling password resets and account recovery
Communication and Engagement
Educational Communications
•Sending course-related updates and announcements
•Providing learning reminders and progress notifications
•Sharing relevant AI industry insights and updates
•Delivering requested educational content and resources
Marketing Communications (with your consent)
•Sending newsletters about new courses and features
•Promoting relevant AI fluency programs and events
•Sharing success stories and case studies
•Providing information about industry partnerships and opportunities
Customer Support
•Responding to your inquiries and support requests
•Troubleshooting technical issues
•Gathering feedback to improve our services
•Conducting user satisfaction surveys
Platform Improvement and Analytics
Service Enhancement
•Analyzing user behavior to improve course content and delivery
•Identifying popular learning paths and content preferences
•Optimizing platform performance and user experience
•Developing new features and educational offerings
•Conducting A/B testing for platform improvements
Research and Development
•Studying learning effectiveness and educational outcomes
•Researching AI fluency trends and skill gaps
•Developing evidence-based educational methodologies
•Creating anonymized reports on learning analytics
Security and Compliance
Platform Security
•Detecting and preventing fraudulent activities
•Monitoring for security threats and vulnerabilities
•Protecting against unauthorized access and data breaches
•Maintaining system integrity and availability
Legal Compliance
•Complying with applicable laws and regulations
•Responding to legal requests and court orders
•Protecting our legal rights and interests
•Enforcing our Terms of Service and other agreements
Business Operations
Administrative Purposes
•Managing business relationships and partnerships
•Conducting internal audits and quality assurance
•Maintaining business records and documentation
•Planning and forecasting business activities
Marketing and Promotion
•Understanding market trends and user preferences
•Developing targeted marketing campaigns
•Measuring marketing effectiveness and ROI
•Building brand awareness and thought leadership
Data Processing Principles
We ensure that all data processing activities adhere to the following principles:
Lawfulness and Fairness All processing is conducted lawfully, fairly, and transparently, with clear legal bases for each processing activity.
Purpose Limitation We process personal information only for the specific, explicit, and legitimate purposes outlined in this Privacy Policy.
Data Minimization We collect and process only the personal information that is necessary for the stated purposes.
Accuracy We take reasonable steps to ensure that personal information is accurate, complete, and up-to-date.
Storage Limitation We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.
Integrity and Confidentiality We implement appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Information Sharing and Disclosure
We are committed to protecting your personal information and do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information only in the limited circumstances described below:
Service Providers and Business Partners
Essential Service Providers We work with trusted third-party service providers who help us operate our platform and deliver our services:
•Payment Processors: To process subscription payments and handle billing (e.g., Stripe, PayPal)
•Cloud Infrastructure: To host our platform and store data securely (e.g., AWS, Google Cloud)
•Email Services: To send course communications and newsletters (e.g., Mailchimp, SendGrid)
•Analytics Providers: To understand platform usage and improve user experience (e.g., Google Analytics)
•Customer Support: To provide technical support and customer service
•Content Delivery Networks: To ensure fast and reliable access to course materials
These service providers are contractually bound to protect your information and use it only for the specific services they provide to us.
Educational Partners We may share limited information with:
•Corporate Training Partners: When your employer provides access to our courses
•Educational Institutions: When you access our platform through an institutional partnership
•Certification Bodies: To verify course completion and issue credentials
•Industry Associations: For professional development tracking (with your consent)
Legal and Compliance Disclosures
We may disclose your personal information when required by law or to protect our rights and the safety of our users:
Legal Requirements
•In response to valid legal process, such as subpoenas, court orders, or search warrants
•To comply with applicable laws, regulations, or government requests
•To respond to claims of intellectual property infringement
•To investigate potential violations of our Terms of Service
Safety and Security
•To protect the rights, property, or safety of BlendedIQ.ai, our users, or the public
•To detect, prevent, or investigate security breaches, fraud, or other illegal activities
•To enforce our agreements and policies
•To protect against legal liability
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business transaction. We will:
•Provide notice of any such transfer through our website or email
•Ensure that the receiving party agrees to protect your information according to this Privacy Policy
•Give you the opportunity to opt out of the transfer where legally possible
Aggregated and De-identified Information
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you:
•Industry reports on AI fluency trends and learning outcomes
•Research publications on educational effectiveness
•Marketing materials showcasing platform usage statistics
•Academic studies on online learning methodologies
This information helps advance the field of AI education while protecting individual privacy.
User-Directed Sharing
Social Features If you choose to use social features on our platform, certain information may be shared:
•Course completion badges and certificates (if you choose to display them publicly)
•Discussion forum posts and comments
•User-generated content and testimonials (with your explicit consent)
•Professional achievements and learning milestones (if you opt to share them)
Third-Party Integrations If you connect third-party services to your account:
•LinkedIn integration for professional profile enhancement
•Calendar applications for course scheduling
•Learning management systems for institutional tracking
•Social media platforms for content sharing
You control these integrations and can disconnect them at any time through your account settings.
Data Sharing Safeguards
Contractual Protections All third parties who receive your personal information are bound by contracts that require them to:
•Use your information only for specified purposes
•Implement appropriate security measures
•Comply with applicable privacy laws
•Notify us of any data breaches or security incidents
•Delete or return your information when the service relationship ends
Regular Audits We regularly review our data sharing practices and conduct audits of our service providers to ensure compliance with our privacy standards and contractual obligations.
Minimal Data Sharing We share only the minimum amount of personal information necessary for the specific purpose, and we regularly review and reduce data sharing where possible.
Your Control Over Sharing
You have control over how your information is shared:
•Opt-out Options: You can opt out of non-essential data sharing through your account settings
•Consent Management: We obtain your explicit consent before sharing information for marketing or research purposes
•Transparency: We provide clear information about what data is shared and with whom
•Access Rights: You can request information about how your data has been shared
Your Rights and Choices
We believe you should have control over your personal information. Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Access and Transparency Rights
Right to Access You have the right to know what personal information we collect, use, and share about you. You can:
•Request a copy of your personal information in our possession
•Obtain information about how we collect, use, and share your data
•Receive details about the categories of third parties with whom we share information
•Learn about the retention periods for your personal information
Right to Data Portability You have the right to receive your personal information in a structured, commonly used, and machine-readable format, allowing you to:
•Transfer your data to another service provider
•Use your data with other compatible services
•Maintain control over your educational records and progress
Correction and Update Rights
Right to Rectification You have the right to correct inaccurate or incomplete personal information:
•Update your profile information through your account settings
•Correct errors in your learning records or course history
•Provide additional information to complete your profile
•Request corrections to information we cannot change directly
Account Management You can manage most of your information directly through your account dashboard:
•Personal and professional information
•Communication preferences
•Privacy settings
•Course enrollment and progress data
Deletion and Restriction Rights
Right to Erasure (Right to be Forgotten) You have the right to request deletion of your personal information in certain circumstances:
•When the information is no longer necessary for the original purpose
•When you withdraw consent and there is no other legal basis for processing
•When your information has been unlawfully processed
•When deletion is required for compliance with legal obligations
Right to Restriction of Processing You can request that we limit how we use your personal information when:
•You contest the accuracy of the information
•The processing is unlawful but you prefer restriction over deletion
•We no longer need the information, but you need it for legal claims
•You have objected to processing and we are verifying whether our legitimate interests override yours
Objection and Consent Rights
Right to Object You have the right to object to certain types of processing:
•Marketing Communications: Opt out of promotional emails and newsletters
•Profiling and Automated Decision-Making: Object to automated processing that affects you
•Legitimate Interest Processing: Object to processing based on our legitimate interests
•Research and Analytics: Opt out of participation in research studies
Consent Management For processing based on consent, you can:
•Withdraw your consent at any time
•Modify your consent preferences
•Understand that withdrawal does not affect the lawfulness of past processing
•Continue using our services even if you withdraw consent for non-essential processing
How to Exercise Your Rights
Online Account Management Most rights can be exercised directly through your account:
1.Log in to your BlendedIQ.ai account
2.Navigate to "Privacy Settings" or "Account Preferences"
3.Update your information, preferences, or deletion requests
4.Save your changes
Contact Our Privacy Team For rights that cannot be exercised online, contact us at:
•Email: [email protected]
•Subject Line: "Privacy Rights Request"
•Include: Your full name, email address, and specific request
Response Timeline We will respond to your requests:
•Acknowledgment: Within 5 business days
•Complete Response: Within 30 days (may be extended to 60 days for complex requests)
•Status Updates: Regular updates for requests requiring additional time
Identity Verification
To protect your privacy and security, we may need to verify your identity before processing certain requests:
•Account Holders: Log in to your account to verify identity automatically
•Non-Account Holders: Provide identifying information that matches our records
•Sensitive Requests: Additional verification may be required for deletion or data portability requests
Limitations and Exceptions
Some rights may be limited or unavailable in certain circumstances:
•Legal Requirements: When we must retain information to comply with legal obligations
•Legitimate Interests: When our legitimate interests override your rights
•Third-Party Rights: When deletion would affect the rights of other individuals
•Technical Limitations: When technical constraints prevent immediate deletion
Communication Preferences
Email Communications You can control the types of emails you receive:
•Course Updates: Essential communications about your enrolled courses
•Platform Notifications: Important updates about our services
•Marketing Emails: Promotional content and newsletters
•Research Invitations: Opportunities to participate in educational research
Notification Settings Customize how and when you receive notifications:
•In-Platform Notifications: Messages within your account dashboard
•Email Frequency: Daily, weekly, or monthly digest options
•Mobile Notifications: Push notifications for mobile app users
•SMS Communications: Text message preferences (where available)
Special Considerations for EU Residents
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
•Supervisory Authority: Right to lodge a complaint with your local data protection authority
•Cross-Border Processing: Information about data transfers outside the EU
•Legal Basis Transparency: Clear information about the legal basis for each type of processing
•Data Protection Officer: Access to our Data Protection Officer for privacy concerns
Children's Rights
For users under 18 (or the age of majority in your jurisdiction):
•Parental Consent: Parents or guardians may exercise rights on behalf of minors
•Enhanced Protection: Additional safeguards for children's personal information
•Educational Records: Special protections for educational data under applicable laws
•Deletion Rights: Enhanced rights to delete information collected during childhood
Data Security
Protecting your personal information is a top priority at BlendedIQ.ai. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Security Measures
Encryption We use industry-standard encryption to protect your data:
•Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3 or higher
•Data at Rest: Personal information stored in our databases is encrypted using AES-256 encryption
•Password Protection: User passwords are hashed using bcrypt with salt for additional security
•Payment Security: Payment information is encrypted and processed through PCI DSS compliant payment processors
Infrastructure Security Our platform is built on secure cloud infrastructure with multiple layers of protection:
•Secure Data Centers: Our hosting providers maintain SOC 2 Type II certified data centers
•Network Security: Firewalls, intrusion detection systems, and network monitoring protect against unauthorized access
•Server Hardening: Regular security updates and patches are applied to all systems
•Backup Systems: Encrypted backups are maintained with geographic redundancy
Access Controls We implement strict access controls to limit who can access your personal information:
•Role-Based Access: Employees have access only to the data necessary for their job functions
•Multi-Factor Authentication: All administrative accounts require multi-factor authentication
•Regular Access Reviews: We conduct quarterly reviews of user access permissions
•Principle of Least Privilege: Access rights are granted on a need-to-know basis
Administrative Security Measures
Employee Training and Awareness All BlendedIQ.ai employees receive comprehensive privacy and security training:
•Initial Training: New employees complete privacy and security orientation
•Ongoing Education: Regular updates on emerging threats and best practices
•Incident Response Training: Procedures for identifying and responding to security incidents
•Confidentiality Agreements: All employees sign confidentiality and data protection agreements
Vendor Management We carefully vet and monitor all third-party service providers:
•Security Assessments: Due diligence reviews of vendor security practices
•Contractual Requirements: Data processing agreements with strict security and privacy requirements
•Regular Audits: Periodic assessments of vendor compliance with our security standards
•Incident Notification: Requirements for vendors to report security incidents promptly
Policy and Procedure Framework We maintain comprehensive security policies and procedures:
•Information Security Policy: Formal policies governing data protection practices
•Incident Response Plan: Detailed procedures for responding to security breaches
•Business Continuity Plan: Measures to ensure service availability during disruptions
•Regular Policy Reviews: Annual reviews and updates of security policies
Physical Security Measures
Data Center Security Our cloud infrastructure providers maintain robust physical security:
•24/7 Monitoring: Continuous surveillance and monitoring of data center facilities
•Access Controls: Biometric access controls and visitor management systems
•Environmental Controls: Climate control, fire suppression, and power backup systems
•Compliance Certifications: SOC 2, ISO 27001, and other relevant security certifications
Office Security Our corporate offices implement appropriate physical security measures:
•Secure Access: Key card access systems and visitor management
•Clean Desk Policy: Requirements for securing sensitive information when not in use
•Device Security: Encryption and remote wipe capabilities for company devices
•Disposal Procedures: Secure destruction of physical documents and electronic media
Monitoring and Detection
Security Monitoring We continuously monitor our systems for security threats:
•Real-Time Monitoring: 24/7 monitoring of system logs and network traffic
•Threat Detection: Automated systems to identify and respond to potential security incidents
•Vulnerability Scanning: Regular scans to identify and remediate security vulnerabilities
•Penetration Testing: Annual third-party security assessments and penetration testing
Incident Response We have established procedures for responding to security incidents:
•Incident Detection: Automated and manual processes for identifying security events
•Response Team: Dedicated incident response team with defined roles and responsibilities
•Communication Plan: Procedures for notifying affected users and regulatory authorities
•Post-Incident Review: Analysis and lessons learned to improve future security measures
Data Breach Notification
User Notification In the event of a data breach that may affect your personal information, we will:
•Prompt Notification: Notify affected users within 72 hours of discovering the breach
•Clear Communication: Provide clear, understandable information about what happened
•Impact Assessment: Explain what information was involved and the potential risks
•Protective Measures: Describe steps we are taking to address the breach and prevent future incidents
Regulatory Notification We comply with all applicable data breach notification laws:
•Timely Reporting: Report breaches to relevant authorities within required timeframes
•Comprehensive Documentation: Maintain detailed records of all security incidents
•Cooperation: Work closely with law enforcement and regulatory authorities as needed
•Transparency: Provide regular updates on our investigation and remediation efforts
User Security Responsibilities
Account Security You play an important role in protecting your account:
•Strong Passwords: Use unique, complex passwords for your BlendedIQ.ai account
•Account Monitoring: Regularly review your account activity and report suspicious behavior
•Secure Devices: Keep your devices updated with the latest security patches
•Safe Browsing: Be cautious when accessing your account from public or shared computers
Information Sharing Help protect your privacy by:
•Limiting Disclosure: Be mindful of what personal information you share in public forums
•Verifying Recipients: Ensure you trust recipients before sharing sensitive information
•Reporting Issues: Contact us immediately if you suspect unauthorized access to your account
•Privacy Settings: Regularly review and update your privacy preferences
Security Certifications and Compliance
Industry Standards We align our security practices with recognized industry standards:
•ISO 27001: Information security management system framework
•SOC 2 Type II: Security, availability, and confidentiality controls
•NIST Cybersecurity Framework: Comprehensive approach to cybersecurity risk management
•OWASP Guidelines: Web application security best practices
Regular Assessments We conduct regular security assessments to maintain and improve our security posture:
•Annual Security Audits: Comprehensive reviews by independent third parties
•Vulnerability Assessments: Regular testing to identify potential security weaknesses
•Compliance Reviews: Ongoing assessments of regulatory and contractual requirements
•Continuous Improvement: Regular updates to security measures based on assessment findings
Limitations and Disclaimers
No Absolute Security While we implement robust security measures, no system is completely secure:
•Evolving Threats: Security threats continue to evolve, requiring ongoing vigilance
•Shared Responsibility: Security is a shared responsibility between BlendedIQ.ai and our users
•Risk Mitigation: Our measures are designed to reduce, but cannot eliminate, all security risks
•Incident Possibility: Despite our best efforts, security incidents may still occur
User Responsibility Users are responsible for:
•Account Security: Maintaining the confidentiality of login credentials
•Device Security: Securing devices used to access our services
•Reporting: Promptly reporting suspected security incidents or unauthorized access
•Compliance: Following our security guidelines and best practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
Account Information
•Active Accounts: Retained while your account remains active
•Inactive Accounts: Deleted after 3 years of inactivity, with 30-day notice
•Closed Accounts: Most data deleted within 30 days, with some exceptions for legal compliance
Learning Data
•Course Progress: Retained for 7 years to support credential verification and academic records
•Certificates and Achievements: Retained indefinitely to support professional development
•Assessment Results: Retained for 5 years for educational research and improvement
•Discussion Posts: Retained for 2 years unless deleted by user
Communication Data
•Support Tickets: Retained for 3 years for quality assurance and training
•Marketing Communications: Retained until you unsubscribe or object
•Transaction Records: Retained for 7 years for accounting and tax purposes
Technical Data
•Log Files: Retained for 1 year for security and performance monitoring
•Analytics Data: Aggregated data retained indefinitely; individual data for 2 years
•Cookie Data: Varies by cookie type, typically 1-24 months
Deletion Procedures
Automated Deletion We have automated systems to delete data according to our retention schedules:
•Regular Purging: Automated deletion of expired data on a monthly basis
•Secure Deletion: Use of secure deletion methods to prevent data recovery
•Backup Cleanup: Removal of deleted data from backup systems within 90 days
Manual Deletion Requests You can request deletion of your data at any time:
•Account Deletion: Complete removal of your account and associated data
•Selective Deletion: Removal of specific types of information
•Verification Process: Identity verification required for deletion requests
•Confirmation: Written confirmation provided upon completion
International Data Transfers
BlendedIQ.ai operates globally and may transfer your personal information across international borders to provide our services effectively.
Transfer Mechanisms
Adequacy Decisions We transfer data to countries with adequate data protection laws as recognized by relevant authorities:
•European Commission Adequacy Decisions: For transfers from the EU
•UK Adequacy Regulations: For transfers from the United Kingdom
•Other Recognized Frameworks: As applicable based on your location
Standard Contractual Clauses For transfers to countries without adequacy decisions, we use Standard Contractual Clauses (SCCs):
•EU SCCs: For transfers from the European Union
•UK SCCs: For transfers from the United Kingdom
•Additional Safeguards: Supplementary measures where required
Other Transfer Mechanisms
•Binding Corporate Rules: For transfers within multinational organizations
•Consent: With your explicit consent for specific transfers
•Contractual Necessity: When necessary for contract performance
•Legal Claims: For establishment, exercise, or defense of legal claims
Data Processing Locations
Primary Processing
•United States: Primary data processing and storage
•European Union: Regional processing for EU users
•Cloud Infrastructure: Global cloud providers with data residency controls
Service Providers Our service providers may process data in various locations:
•Payment Processing: Global payment processors with local presence
•Customer Support: Regional support centers for language and timezone coverage
•Analytics Services: Global analytics platforms with privacy controls
Safeguards and Protections
Technical Safeguards
•Encryption: All international transfers use encryption in transit and at rest
•Access Controls: Strict access controls regardless of processing location
•Monitoring: Continuous monitoring of international data flows
Legal Safeguards
•Contractual Protections: Data processing agreements with all international processors
•Compliance Requirements: Adherence to applicable privacy laws in all jurisdictions
•Regular Audits: Assessment of international processing arrangements
Children's Privacy
BlendedIQ.ai is committed to protecting the privacy of children and complying with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States.
Age Restrictions
Minimum Age Requirements
•General Use: Our services are intended for users 18 years and older
•Educational Institutions: May provide access to users 13-17 with institutional oversight
•Parental Consent: Required for users under 18 in jurisdictions where applicable
Age Verification We implement measures to verify user age:
•Registration Process: Age verification during account creation
•Institutional Verification: Confirmation of educational institution oversight
•Ongoing Monitoring: Regular review of user accounts for compliance
Special Protections for Minors
Limited Data Collection For users under 18, we limit data collection to:
•Educational Purposes: Information necessary for course delivery and progress tracking
•Safety and Security: Data required to maintain a safe learning environment
•Parental Communication: Contact information for parents or guardians
•Legal Compliance: Information required by applicable laws
Enhanced Security Additional security measures for minor users:
•Restricted Features: Limited access to social features and public forums
•Moderated Content: Enhanced content moderation and filtering
•Privacy by Default: Strongest privacy settings applied automatically
•Regular Monitoring: Increased monitoring for inappropriate content or behavior
Parental Rights and Controls
Parental Access Parents and guardians have the right to:
•Review Information: Access their child's personal information
•Request Deletion: Delete their child's account and associated data
•Modify Consent: Change or withdraw consent for data processing
•Communication Control: Manage how we communicate with their child
Institutional Oversight For school-based access:
•Educational Purpose: Use limited to legitimate educational purposes
•Institutional Control: Schools maintain oversight of student accounts
•FERPA Compliance: Adherence to educational privacy laws
•Limited Retention: Reduced data retention periods for student data
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content.
Types of Cookies We Use
Essential Cookies These cookies are necessary for our website to function properly:
•Authentication: Keeping you logged in during your session
•Security: Protecting against cross-site request forgery and other attacks
•Load Balancing: Ensuring optimal performance across our servers
•Preferences: Remembering your language and accessibility settings
Analytics Cookies These cookies help us understand how you use our platform:
•Usage Statistics: Pages visited, time spent, and user interactions
•Performance Monitoring: Loading times and error tracking
•Feature Usage: Understanding which features are most valuable
•A/B Testing: Comparing different versions of our platform
Functional Cookies These cookies enhance your user experience:
•Personalization: Customizing content based on your interests
•Progress Tracking: Remembering your course progress and preferences
•Recommendations: Suggesting relevant courses and content
•Social Features: Enabling social sharing and interaction features
Marketing Cookies (with consent) These cookies support our marketing efforts:
•Advertising: Delivering relevant advertisements on other websites
•Campaign Tracking: Measuring the effectiveness of marketing campaigns
•Retargeting: Showing relevant content to previous visitors
•Conversion Tracking: Understanding which marketing efforts lead to enrollments
Cookie Management
Browser Controls You can control cookies through your browser settings:
•Block Cookies: Prevent all or specific types of cookies
•Delete Cookies: Remove existing cookies from your device
•Cookie Notifications: Receive alerts when cookies are set
•Third-Party Cookies: Block cookies from external domains
Platform Controls We provide additional cookie controls through our platform:
•Cookie Preferences: Granular control over cookie categories
•Opt-Out Options: Easy opt-out for non-essential cookies
•Consent Management: Update your cookie preferences at any time
•Transparency: Clear information about each cookie's purpose
Third-Party Technologies
Analytics Services
•Google Analytics: Website usage and performance analytics
•Hotjar: User behavior analysis and feedback collection
•Mixpanel: Product analytics and user engagement tracking
Marketing and Advertising
•Google Ads: Advertising and conversion tracking
•Facebook Pixel: Social media advertising and retargeting
•LinkedIn Insight Tag: Professional network advertising
Functional Services
•Intercom: Customer support and communication
•Calendly: Appointment scheduling and calendar integration
•Typeform: Surveys and feedback collection
Third-Party Links and Services
Our platform may contain links to third-party websites, applications, and services that are not operated by BlendedIQ.ai.
External Links
Third-Party Websites We may link to external websites for educational or reference purposes:
•Educational Resources: Links to relevant articles, research, and tools
•Industry News: Links to AI industry news and updates
•Partner Organizations: Links to our educational and business partners
•Social Media: Links to our social media profiles and content
Disclaimer of Responsibility We are not responsible for the privacy practices of third-party websites:
•Independent Policies: Third-party sites have their own privacy policies
•User Responsibility: Review privacy policies before providing information
•No Endorsement: Links do not constitute endorsement of third-party practices
•Security Risks: Third-party sites may have different security standards
Integrated Services
Single Sign-On (SSO) We may offer integration with third-party authentication services:
•Google SSO: Sign in using your Google account
•LinkedIn SSO: Sign in using your LinkedIn profile
•Microsoft SSO: Sign in using your Microsoft account
•Enterprise SSO: Integration with corporate identity providers
Educational Integrations We may integrate with learning management systems and educational tools:
•LMS Integration: Connection with institutional learning platforms
•Calendar Integration: Synchronization with calendar applications
•Productivity Tools: Integration with workplace productivity suites
•Assessment Platforms: Connection with external assessment tools
Data Sharing with Integrated Services
Limited Data Sharing When you use integrated services, we may share limited information:
•Authentication Data: Basic profile information for account creation
•Progress Data: Course completion and achievement information
•Communication Data: Contact information for service delivery
•Preference Data: Settings and preferences for personalized experience
User Control You maintain control over integrated services:
•Connection Management: Connect or disconnect services at any time
•Permission Review: Review and modify permissions for each integration
•Data Portability: Export your data when disconnecting services
•Consent Withdrawal: Withdraw consent for data sharing with third parties
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Notification of Changes
Material Changes For significant changes that affect your rights or how we use your personal information:
•Email Notification: Direct email to all registered users
•Platform Notice: Prominent notice on our website and platform
•Advance Notice: At least 30 days' notice before changes take effect
•Opt-Out Opportunity: Ability to object to changes or close your account
Minor Changes For minor updates, clarifications, or administrative changes:
•Website Posting: Updated policy posted on our website
•Version Dating: Clear indication of the effective date
•Change Log: Summary of modifications for transparency
•Continued Use: Continued use constitutes acceptance of minor changes
Review and Acceptance
Regular Review We encourage you to review this Privacy Policy periodically:
•Annual Review: We conduct comprehensive policy reviews annually
•Regulatory Updates: Updates to reflect new privacy laws and regulations
•Best Practice Evolution: Incorporation of emerging privacy best practices
•User Feedback: Consideration of user comments and suggestions
Acceptance of Changes Your continued use of our services after policy changes constitutes acceptance:
•Effective Date: Changes become effective on the date specified
•Binding Agreement: Updated policy becomes part of your agreement with us
•Objection Rights: Right to object to changes and close your account
•Historical Versions: Previous policy versions available upon request
Legal Compliance
BlendedIQ.ai is committed to complying with applicable privacy laws and regulations worldwide.
Regulatory Frameworks
General Data Protection Regulation (GDPR) For users in the European Union:
•Lawful Basis: Clear legal basis for all data processing activities
•Data Subject Rights: Full implementation of GDPR rights
•Data Protection Officer: Designated DPO for privacy matters
•Supervisory Authority: Cooperation with EU data protection authorities
California Consumer Privacy Act (CCPA) For California residents:
•Consumer Rights: Access, deletion, and opt-out rights
•Non-Discrimination: No discrimination for exercising privacy rights
•Disclosure Requirements: Transparent disclosure of data practices
•Verification Procedures: Secure identity verification for requests
Other Applicable Laws We comply with privacy laws in all jurisdictions where we operate:
•PIPEDA: Personal Information Protection and Electronic Documents Act (Canada)
•Privacy Act: Australian Privacy Principles
•LGPD: Lei Geral de Proteção de Dados (Brazil)
•Local Laws: Regional and national privacy regulations
Educational Privacy Laws
Family Educational Rights and Privacy Act (FERPA) For educational institutions in the United States:
•Educational Records: Protection of student educational records
•Directory Information: Limited disclosure of directory information
•Parental Rights: Rights of parents to access and control student records
•Institutional Compliance: Support for institutional FERPA compliance
Student Online Personal Information Protection Act (SOPIPA) For California educational institutions:
•Student Data Protection: Enhanced protection for student personal information
•Commercial Use Restrictions: Limitations on commercial use of student data
•Advertising Restrictions: Prohibitions on targeted advertising to students
•Data Security Requirements: Enhanced security measures for student data
Compliance Monitoring
Regular Assessments We conduct regular compliance assessments:
•Legal Updates: Monitoring of new and changing privacy laws
•Gap Analysis: Identification of compliance gaps and remediation
•Training Programs: Regular training for employees on compliance requirements
•Documentation: Maintenance of compliance documentation and records
External Audits We engage external experts for compliance verification:
•Privacy Audits: Independent assessment of privacy practices
•Legal Reviews: Legal counsel review of policies and procedures
•Certification Programs: Participation in relevant privacy certification programs
•Industry Standards: Alignment with industry best practices and standards
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the form on this page.
Privacy Team
Data Protection Officer